bought on PS5 main account (US) and play on sub account (SEA)

hi, I bought the basic game on PS5 main account which is US store and play it on sub account which is SEA (South East Asia). Then I bought the 300 points package when playing on SEA with server (SINGAPORE) and didn't get anything. Do I need to buy from main PS5 account instead in order for me to able to receive it anything?

And if I buy using main account (US store), can it be use with my characters on SEA sub account? Please advise.

And I can only see my old POE1 (played under same sub account of PS5) character which is already linked with PS5 in this website. And it says that my account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now.


Please advise. Thanks.
Last edited by BakatTerunggul#9436 on Dec 20, 2024, 1:25:46 AM
Last bumped on Dec 21, 2024, 8:04:28 AM
Hi there,

We're sorry to hear you're having some issues locating your points after purchasing them! If you're still experiencing issues with this, could you please contact us at support@grindinggear.com so we may look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

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