No early access ? Purchase !!

I have been playing PoE 2 for the past 3 days and nothing wrong, today I wanted to play, and it tells me:
"
" Your Account does not have access to PoE2 early access"

it wants me to buy the game again !!! what is happening? does anyone faced the same problem ?
Last bumped on Dec 19, 2024, 9:54:36 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

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