Issue with Early Access in Path of Exile
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Hi,
I’ve been enjoying Path of Exile for the past week after purchasing early access, but today, I encountered an issue. When I try to log in, I receive a message saying I no longer have early access. I also checked the website, and it reflects the same. Could you help me understand what’s going on and assist in resolving this? I’d really appreciate your help. Thank you, Diogo.C Last bumped on Dec 19, 2024, 9:15:49 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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Hello,
I have already sent an email to support@grindinggear.com and opened a ticket regarding this issue. It's incredibly frustrating to have a game I paid for removed from my account and to be unable to play. I understand that you're handling a large number of requests, but I would greatly appreciate any updates on the status of my case as soon as possible. Thank you for your understanding. Best regards, Diogo.C |
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I'm afraid we're currently expecting delays responding to players emails due to the launch of Path of Exile 2 Early Access. One of our team will get back to you via email as soon as possible.
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Thank you for your reply. I understand the delays due to the launch of Path of Exile 2 Early Access. However, I wanted to clarify that my inquiry specifically pertains to an issue within Path of Exile 2. I would appreciate any assistance or updates on this matter at your earliest convenience.
Looking forward to hearing from you. Best regards, Diogo.C |
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