Contacting support
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Does anyone know how many days and emails it takes to get in contact with customer support? I'm going on 5 days and have not heard back from them.
Last bumped on Dec 18, 2024, 6:50:19 PM
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I waiting since 11. of December. So its 7 Days and 6 Hours without any reaction. Nice game, but the support is horrible :-( i know its a huge amount of requests, but in every post the forum admins sent "contact us on "this" e-mail". But it seems like no one take care of the incoming mails.
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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you'll hear back in like, a month, maybe. GGG is a scam because they cannot provide proper support for their products.
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Last edited by KrushaCS#2001 on Dec 18, 2024, 6:21:20 PM
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Just need to consider the amount of emails they probably received throughout this entire launch. Ive had one waiting since day 1 as well that is still not responded to or resolved, but I just now sent another to make sure its actually going through. Just gotta be patient is all. As much as it sucks.
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Day 13 ...still counting ~~~~
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