Poe2 account banned after chat ban

Hello, Ive made joke message in chat, after that I got chat ban for 168hours, I keep playing but after 2 minutes I got my account locked so I cant login into site or game, I contacted support email 8 days ago and got answer today:
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I'm afraid that we don’t have this information available. I suggest posting your question on our Gameplay Help and Discussion sub-forum here:

So what I can do??? Please help I want enjoy my poe2 and i will turn off chat, and Im long time supporter
My main acc username that banned - koreanboi#7982
Last edited by mahichqx#2415 on Dec 18, 2024, 1:15:31 AM
Last bumped on Dec 21, 2024, 10:11:59 AM
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I was also banned for 24 hours of chat, but so far nothing :/
Hi there,

I'm afraid we're unable to discuss account or moderation issues via the forums. If you've already emailed us at support@grindinggear.com we will do our best to respond to your issue as soon as we can.

We are currently working through a large number of Support Tickets, so our response times are longer than usual. You can find our more about the Support Team's response times on our Announcement Post. We do apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

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