480 supporter pack bought on wrong account

Hi,

My apologies for bringing this here . I emailed support awhile ago and haven't heard anything back and it's a tad frustrating.

So I linked my steam account previously and bought supporter packs in the past . Love the game and GGG and I like to support them .

I just bought the 480 dollar pack but now I bought it on my GGG account and not the steam one with all the other cosmetics . Is it possible to merge the accounts or put the new pack I bought on my steam account ? Or should I request a refund and then go ahead and purchase it on the correct account ?

Any help would be appreciated. I don't want to feel like I just wasted 480 dollars

Thank you.

Hi!

I have the same problem, altough only bought 30$ pack and the points are on wrong account.
Same as you, no answer in email and sent it week ago.
Hopefully they can sort this out <3

i have the same problem sent multiple emails with no response.
something is wrong with their email service i guess...

Going to bump this, since this is a sizable purchase and i kinda want an answer eventually. Though I do understand it's the holidays but an acknowledgement would be nice..

Same problem here with the $30 pack
i send a email 8 days ago