Anybody else not getting replies from support?

Anyone else had enough of this, and want to let a content creator/IGN know about the issue? GGG obviously aren't doing anyting about it, lets make it big so they have to do something about it. This is the worst support system I've seen all my life, even blizzard is better.

hate to admit it....

But its so true.

The game is great, the support team was the worst

usually support on other games/sites takes like less than an hour to respond. I submitted a report for help this morning now its night time 12 hours later no reply still...lol

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Joel_GGG#1496 wrote:

Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

I emailed over a week ago. I have an account that is attached to my steam account (not this one) and I have no idea how to log into it, which is a problem because I purchased POE2 early access via Steam, and I was hoping to use that account to play on PS5, as I've been having computer problems.

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Joel_GGG#1496 wrote:

Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

Buddy. I got a reply from you and answered your question and again I have to wait a week because you don't have a ticket system at all. You replied to the email and the matter seems to have been received, but again you don't see my reply email! Now I'll have to wait a month again for a reply to a 3-word message? Tragedy! You have a terrible support system!

i have send 4 email,please check my email. my account question, i cant play game ,show me i dont buy game