Early access key removed?

8 days ago, I activated my Path of Exile 2 early access key and linked my account to Steam.

Everything worked perfectly until yesterday, when I was able to play for almost 10 hours without any problems. However, this morning, a message informed me that I didn't have an activation key in the game. When I checked my account, I found that my key was no longer linked to it.

Could you please explain the reason for this early access key removed?


Thank you very much for your feedback.

Have a good day.
Last bumped on Dec 18, 2024, 11:11:31 PM
Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
Thank you so much for your quick response. I will send an email to support@grindinggear.com, even though their support seems to be much less responsive than you are.
I have the same issue too :(
Same here, already e-mailed last week
Last edited by Nakrypt#9939 on Dec 17, 2024, 5:55:20 PM
Same issue, when I logged back in yesterday. Already emailed and the support thought my key got refunded by my friend and never get back to me again. Emailed again a few hours ago. Waiting for their response.
Last edited by Coldsoul#4892 on Dec 17, 2024, 1:07:25 AM
Same for me, emailed the support already.They asked for some account info, gave them the info, no more answers.
i experience this also

all my 4 keys are used true before i can use it
I also had my key removed and sent an email to support, but I haven't received a reply.






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