my account was hacked

My account was hacked and I lost all my money on Steam. My email address has been switched, I have sent an email to ggg. It has been 20 hours, but I have not received a reply. How long will it take for me to receive the processing? I can still access this account through steam.

Last edited by mygod123982#3620 on Dec 16, 2024, 1:10:48 AM
Last bumped on Dec 19, 2024, 10:31:04 AM
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
I can still access this account through steam, but at the same time the hacker can also log in to my account. I'm worried that he will use my account to do some illegal things. It would be best if it can be dealt with quickly, thank you
Took them 22 Hours to lock my account after E-Mail (still not unlocked after 7 days i specifically asked them not to lock it. Sad life waiting for any answer from support at all)
Last edited by Acayx3#6967 on Dec 16, 2024, 6:22:52 AM
"
Acayx3#6967 wrote:
Took them 22 Hours to lock my account after E-Mail (still not unlocked after 7 days i specifically asked them not to lock it. Sad life waiting for any answer from support at all)
I still haven't waited for a reply

Report Forum Post

Report Account:

Report Type

Additional Info