MTX Refund
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Hello GG Team:
I bought a portal effect from the website but can't use it in the game. It says, "This microtransaction is not supported in this game version." I didn't know at the time that it was an old item from POE 1 as I am a new player. I tried sending an email once to support, but it seems it hasn't been received. Last bumped on Dec 16, 2024, 12:43:13 AM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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