PS5: PoE2 purchases not appearing on site or in PoE1
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Hello everyone!
I have purchased the early access to PoE2 directly from the PS store and it works fine. However, the coins do not appear on the PoE site, and none of the purchases or coins appear in PoE1 (also on PS5). Is the transfer of MTX unidirectional? Or am I doing something wrong? Note that I have the PS account linked to my Steam account, and some of the purchase confirmation messages go to the Steam account for some reason. Only some of them though. I sent a support ticket but it will take GGG a while to reach it so I'd like to see if anyone here can give me a hint. Last edited by PeacelessSam#9304 on Dec 16, 2024, 3:59:50 AM Last bumped on Dec 18, 2024, 8:46:45 PM
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https://www.pathofexile.com/forum/view-thread/3591347
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Thank you but my question is about MTX from PoE2 to PoE1, both on PS5.
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Hey there, if you've not already done so can you please contact us at support@grindinggear.com so that we can look into this with you?
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I have. But I have unanswered emails sent to that address since launch so I assume the support team is pretty busy.
If it helps, PoE2 has my Steam MTX show up as unavailable. PoE1 does not have even this. Last edited by PeacelessSam#9304 on Dec 16, 2024, 5:34:08 AM
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I have a similar problem. When I bought the ps5 version from the Playstation store I never got the coins that go with it. Today I just linked all my accounts together and all of my ps5 characters for path of exiles 2 are now gone. It's like it wiped it.
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