24 hour mute but no reason

Hey where can i find information as to why i got a 24 hour mute.

i was afk and just standing there not even using chat.

is it my character name ? 'Bignika'

if so, can i change it?

Thanks.
Last bumped on Dec 16, 2024, 2:26:38 PM
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

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