It seems that my account ban is not an IP ban.
The ban message I received is different from everyone else's. The message says: "Your account has been locked. Please contact support." Does the administrator know the reason for this ban message? Last edited by 月光精灵#6920 on Dec 15, 2024, 7:10:39 PM Last bumped on Dec 15, 2024, 9:09:14 PM
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" You need to email support@grindinggear.com about this. 😹😹😹😹😹
I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 |
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" I have sent a total of 8 emails through 3 different email accounts, but none of the issues have been resolved. Today marks the 4th day of waiting! | |
Only send emails from the ONE email account that is linked to your POE account. Any others will just confuse the issue. And don't send more than one, as if you keep sending emails you will put yourself at the back of the support queue again. Wait for a response from Support.
😹😹😹😹😹
I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲 |
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Hey there, Exile.
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. Please note that repeat follow ups in your ticket or new emails about the same issue will cause confusion and may have the opposite effect you intend. |