Urgent! My old Poe account overwrote my new Poe account

My old Poe account from my steam account over wrote my Poe account attached to my PSN and now I lost my character . I need this fixed ASAP . I have already email support .

Last bumped on Dec 17, 2024, 7:58:35 AM
Hey there,

This is something Support should be able to look into with you.

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for any delays in our response.
Hi Jacob it’s getting halfway through the week . Do you have an update ? Thanks in Advance.

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