Can I delete this account or otherwise disconnect Steam?

This account was created a decade ago, I forgot about it - made a new account and started playing PoE 2 with that account - then tried to link my Steam account and discovered this old account was already linked to Steam...

Can I delete this account or otherwise disconnect the Steam ID?
Last bumped on Dec 16, 2024, 1:56:16 AM
Hey there, if you have an account issue, such as the request to delete an account you're no longer using, please send us this issue in an email to support@grindinggear.com

Please also include any relevant account names with 4-digit discriminators, as well as one or more character names on any included accounts.
I sent an email to that email address 4 days ago and have not heard anything.

Should I just wait longer or send another?

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595

We apologise for the delays, and recommend that you do not send a follow up email as it may have the inverse intended effect.
Ok ty
It seems that you were able to resolve the same issue pretty quickly in the past - I just want to unlink Steam from this account. I really would like to play this on my Steam deck... but the wrong account is linked to my Steam account (this one)

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