Missing Early Accesss Coins
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I got a Early Access key which was redeemed on launch day moments before the first downtime
My access to the game is fine but just the coins are missing The key was redeemed using my steam login on the website which later on created a Steam Key to unlock the game on my account. All working fine I saw some similar issues about people having a second account and the coins going there Checking my info at https://www.pathofexile.com/my-account/connections I have only one account (kauecp#1124) and Steam linked as a secondary login only Also tried to contact support through support@grindinggear.com but got no response or any confirmation of this contact being received Sadly the Sale time is running short and this delay with support could be too late Last bumped on Dec 21, 2024, 12:01:02 PM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! As a note, please don't send additional emails. | |
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One week later...
No reply nor a solution I wasn't expecting such lack of support from a company so praised in the gaming community |
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