300 coins are not showing up in my account

I bought the game on steam and linked my steam account through the POE 2 site. I run the game from steam and my coins do not appear in the game. When I look at my account on POE 2's site, I see 2 accounts (osan and Venuuex) Venuuex is my character on my steam account. Venuuex account shows 0 coins and I can't buy stash tabs, but the POE 2 site shows 300 coins. How can I fix it?

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CoryA_GGG wrote:

Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this.

I have sent a mail. Thank you.