Account locked

I bought Path of Exile 2 but due to financial reasons I had to refund it. Afterwards, a friend of mine gave me the game as a gift on Steam a few days later. When I wanted to play the game, I got a message that my account was blocked and that I had to contact support. I did this and after 15 minutes I received a response asking for more information. I provided this and then heard nothing more. Can anyone help me? Support is not responding anymore, I have sent 3 follow-up messages to support.

i made thus account to popst this thread. mu locked account is my steam account:tycho251
path of exile name is SisEternal#3257
Last bumped on Dec 14, 2024, 11:30:46 AM
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this.
i did already 6 time no respond from support support@grindinggear.com.

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