Bought the wrong supporter pack and no answer from support yet :(
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Understand that its hectic times, but I tried contacting customer support via email and message directly on site on the 6th december and still no answer and no confirmation that they ever received my request? How long does it take for them to get back to us atm? Ty :)
Last bumped on Dec 14, 2024, 9:23:49 AM
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Hey there,
If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! | |
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Ok I understand. Thank you very much for the confirmation :)
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