GGG can you please help!
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waiting for weeks to get help with support pack that is on the wrong account and I’ve gotten nothing form you all.
Last edited by xKoKaneZombiex#8698 on Dec 15, 2024, 9:01:50 PM Last bumped on Dec 15, 2024, 9:12:25 PM
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They took about two weeks to reply to my request for a refund(just bought on the wrong account and wanted to change). As long as you have not played much of the game they probably get to your email eventually and refund however I should warn you that becuase I had play too much they refused to refund me or transfer my coins to the correct account. So good luck.
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"Hey there, Exile. If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime! We've made a post about this recently: https://www.pathofexile.com/forum/view-thread/3616595 We apologise for any delays in our response and any inconvenience you've experienced as a result. |
