Account merge issue with old account that has my Steam account linked

Hi,

I lost access to my old email, which was linked to my Steam account and my Path of Exile account "Phayrex#0619."

A few minutes ago, I purchased the Path of Exile 2 early access key through my same Steam account and want to play. So, I created a NEW Path of Exile account, which is now my current account with the username "Level#1444."

I would like the data from my old Path of Exile account "Phayrex#0619" to be migrated to my NEW account "Level#1444."



I want to resolve this as soon as possible so I can play Path of Exile 2! Pleeeease help me!!

Sincerely,
Guilherme "Level" Camargo
Last bumped on Dec 21, 2024, 2:14:57 AM
I'm afraid that we are unable to discuss or action account related issues over the forums. Please send us this query to support@grindinggear.com so we may look into how we might assist you.
I have already written two emails to this support address and have not received any response yet... I need help :(
"
Jacob_GGG wrote:
I'm afraid that we are unable to discuss or action account related issues over the forums. Please send us this query to support@grindinggear.com so we may look into how we might assist you.


Hello? Can you help me please...??? :(

I have already written two emails to this support address and have not received any response yet... I need help :(

I want so much to play PoE2 but I need help to do this!
It's ok, I have already solved this problem. Thanks!
"
Phayrex#0619 wrote:
It's ok, I have already solved this problem. Thanks!


I am currently in the same boat as this guy.. how did you resolve it? I've sent numerous emails to GGG support. Both accounts are connected to my Steam. The new one has all of my POE2 early access progress, but this old one has all of my past stash slots and cosmetics..

Any help will be much appreciated.

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