i received the 300MTX on the wrong account. can i move them ?
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Hey, im a new poe player. i purchased the game through steam and i made an account for poe2, but due to some account linking issues the game experienced at launch day, i have created 2 accounts within 1 email by accident.
and i didnt know u get 300 MTX point for purchasing the 30dollar pack, so i played on the 2nd made account (with 0 mtx points) for 30hours now. and my 1st account has the 300mtx points. is it possible to move those 300 mtx points from my 1st account to my 2nd? even if it means deleting the 1st account, im fine with it cause theres only a lv 2 character in it Last edited by paka00paka#5498 on Dec 12, 2024, 1:38:32 PM Last bumped on Dec 13, 2024, 1:18:40 PM
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I'm afraid we aren't able to discuss or action any account-related queries over the forums. Please send us an email at support@grindinggear.com with your account name and query so that we can help look into this for you. Please note that we are currently experiencing a large queue of support queries. We will try to get to your issue as quickly as we can. We apologise for any inconvenience caused by any delay.
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i've sent an email 3 days ago still no response.
thought i'd try my luck in here |
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Same issue for me.
First account (used for POE1) received the 300 points. I start POE2 on another account, 2 characters more than 75h of plays. I hope that with the support ticket they can transfert the points from the 1st account to the second. |
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