Accidently refunded per Steam - Acc Locked

Hello,

I purchased the game at release via Steam and, after over 7 hours of waiting, requested a refund from Steam. For some unexplained reason, despite my follow-up email, Steam refunded the game after 40 hours of playtime.

Now my account has been suspended, and I assume it is related to the refund. What should I do to regain access to my account? Should I simply repurchase the game and wait to be unsuspended?

Account Name: MontanaBlack#1154
Character Name: MonksRobe

Thank you for your assistance.


EDIT:
I just repurchased the game via steam. Please unlock my account ASAP. This is hilarious i paid over hundreds of euros to support the Devs and as a result for this i get locked for days out of the game!!

MonatanaBlack#1154
MonksRobe

"

Boticool#7619 wrote:

Hello,

I purchased the game at release via Steam and, after over 7 hours of waiting, requested a refund from Steam. For some unexplained reason, despite my follow-up email, Steam refunded the game after 40 hours of playtime.

Now my account has been suspended, and I assume it is related to the refund. What should I do to regain access to my account? Should I simply repurchase the game and wait to be unsuspended?

Account Name: MontanaBlack#1158
Character Name: MonksRobe

Thank you for your assistance.

Any other game you would just have to repurchase. This game? Man they are handling account issues like how Blizzard handled d4's gameplay

Well yea.. Its a big mess

I just repurchased the game via steam. Please unlock my account ASAP. This is hilarious i paid over hundreds of euros to support the Devs and as a result for this i get locked for days out of the game!!

MonatanaBlack#1154
MonksRobe

BUMBP!!!! why am i getting ignored??

"

Boticool#7619 wrote:

BUMBP!!!! why am i getting ignored??

thats what goes on here

incredible customer support, why its not even automated?? like im buying new key and unlock my account related to it auto??? holy shit

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Boticool#7619 wrote:

incredible customer support, why its not even automated?? like im buying new key and unlock my account related to it auto??? holy shit

What if I tell you even unlinking your steam account require you to email them 3-5 times, with 3-7 days wait between each email

"

Boticool#7619 wrote:

BUMBP!!!! why am i getting ignored??

All that will happen once this is seen is that they will tell you they don't handle account account issues on the forum and you need to email them, maybe just do that?

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Randall#0850 wrote:

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Boticool#7619 wrote:

BUMBP!!!! why am i getting ignored??

All that will happen once this is seen is that they will tell you they don't handle account account issues on the forum and you need to email them, maybe just do that?

At least Gmail's server will not ignore him and tell him that his mail is not going to reach GGG