Double Account

Hi, I linked an account to steam and epic but for some reason i can switch between 2 accounts on the account i just created before poe2 release and now my game runs on the account that doesnt have license bought and all the cosmetics from twitch and store are on the other account that i can jump between on the website with "switch account" button, however in game im logged in to the 2nd auto created i guess account and im completely lost on what to do I contacted support but they are overrun with emails so no help there. Now im scared that my progress will be gone from the account that has the characters and cosmetics from the 2nd account cause i cant use any of them at once. I havent noticed that when i started playing later on in end game i pressed "K" the shop button and saw that my account is the ghost one while i was getting everything on the "main" account created and im lost on what to do cause starting over wont be fun at all. I also dont know how to switch between them in game.