GGG please help me unlink my Steam account! I am stuck
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Hi, I lost access to my old email and I had to open a new GGG account.
Now, I have purchased 2 early access keys of POE2 and realized I can't link my Steam account with my PS5 account since I lost access to my old email address. So I am unable to recieve the verification link. (I am only able to login to my GGG account with my Steam login) I need help !!! can you please either: A. Unlink my Steam account with my old GGG account, so I can link it to my new account. B. Tell me what my old email address was, I forgot my old email address and only remember it was something like [removed by Support] without the full email address, I am currently stuck and unable to link my PS5 account to my old GGG and Steam accounts. Here is my GGG account information: ID [removed by Support] Last edited by Edmund_GGG#4844 on Dec 12, 2024, 2:27:42 AM Last bumped on Dec 12, 2024, 3:56:32 AM
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Hey Exile, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible!
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I tried to email GGG customer support, but I was unable to get help through email because I was told that the GGG team could not help me unless I sent the request through the email associated with the GGG account that I needed help with, although I told them that I needed help because I had lost access to that email. So again, I am stuck.
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