|
Creating a forum post for visibility.
I emailed GGG yesterday around 10:10 Central Standard Time to see if my character that I accidentally deleted in POE 2 could be recovered. I've seen other forum post with people who had a similar issue and GGG directly responded with having the individual send a email to their support email at support@grindinggear.com. I understand that you're probably swamped with work currently and ensuring that we have a great time with your product. Thank you for your time.
v/r,
Veggie
PS. I also included a follow up email with 2 names of characters on the same account and the ascendancy that the lost character.
Last bumped on Dec 12, 2024, 3:42:25 PM
|
Posted byVeggieInHD#4370on Dec 11, 2024, 9:42:43 PM
|
|
Hi there,
We're sorry to hear you're going through this!
I'm afraid we're unable to assist with account-related issues via the Forums. Thank you for emailing in with the details of your account/characters. We will do our best to respond to your ticket as soon as we can.
We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.
|
Posted byJarod_GGGon Dec 12, 2024, 9:46:40 AMGrinding Gear Games
|
"
Creating a forum post for visibility.
I emailed GGG yesterday around 10:10 Central Standard Time to see if my character that I accidentally deleted in POE 2 could be recovered. I've seen other forum post with people who had a similar issue and GGG directly responded with having the individual send a email to their support email at support@grindinggear.com. I understand that you're probably swamped with work currently and ensuring that we have a great time with your product. Thank you for your time.
v/r,
Veggie
PS. I also included a follow up email with 2 names of characters on the same account and the ascendancy that the lost character.
are you ready to wait a couple of weeks for each answer? then welcome to the queue
https://www.twitch.tv/jaar_tv
https://trovo.live/s/JaaR_TV
|
Posted bykiffersau#7681on Dec 12, 2024, 9:49:00 AM
|
"
"
Creating a forum post for visibility.
I emailed GGG yesterday around 10:10 Central Standard Time to see if my character that I accidentally deleted in POE 2 could be recovered. I've seen other forum post with people who had a similar issue and GGG directly responded with having the individual send a email to their support email at support@grindinggear.com. I understand that you're probably swamped with work currently and ensuring that we have a great time with your product. Thank you for your time.
v/r,
Veggie
PS. I also included a follow up email with 2 names of characters on the same account and the ascendancy that the lost character.
are you ready to wait a couple of weeks for each answer? then welcome to the queue
After his first 7 days trial, he will receive his first challenge - what is your character's name? Then back to the queue he goes
|
Posted byzhenxuank#3937on Dec 12, 2024, 9:52:36 AM
|
"
"
"
Creating a forum post for visibility.
I emailed GGG yesterday around 10:10 Central Standard Time to see if my character that I accidentally deleted in POE 2 could be recovered. I've seen other forum post with people who had a similar issue and GGG directly responded with having the individual send a email to their support email at support@grindinggear.com. I understand that you're probably swamped with work currently and ensuring that we have a great time with your product. Thank you for your time.
v/r,
Veggie
PS. I also included a follow up email with 2 names of characters on the same account and the ascendancy that the lost character.
are you ready to wait a couple of weeks for each answer? then welcome to the queue
After his first 7 days trial, he will receive his first challenge - what is your character's name? Then back to the queue he goes
I included the character name in the email haha, it should be fine.
|
Posted byVeggieInHD#4370on Dec 12, 2024, 3:42:25 PM
|
