Poe1, can't see my playstation characters on PC

Hello,

I have a question about cross-save/cross-progression (I don't mean cross-play I know it doesn't have it). I just merged my pc account with my playstation account on the path of exile website which worked fine. When I start the game on my pc it lets me switch now between my pc account and my playstation account on the login screen. But here is the weird thing I can use my characters from my pc account on my playstation 5 without a problem, but the other away around it doesn't seem to work which means that I can not use my playstation 5 characters on my pc, when I switch to playstation account on my pc the characters are not there.

So basically I can use my characters from pc account on pc and playstation, but my characters from my playstation account can only be used on my playstation but not on pc. Is that normal?
Last bumped on Dec 11, 2024, 12:08:20 PM
Hey there,

Could you please contact us at support@grindinggear.com and we'll be able to better assist you with this.
I will do thank you.

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