Everything is put on the wrong account after merging

Put out a merge with steam account. Now my coins are put on the wrong account and all the upgrades and twitch drops all get put on a different account.

I was forced to buy another collecters pack on steam account. However I did not get my coins, twitch drops, and extra key. I tryed contacting your support but keep getting.

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What is the best way to approach this problem contacting support seems inpossible and I bet you guys are flooded aswell. Any estimated reply time would be nice.