Missing POE2 characters

Good day to you POE team member. ( I am an Xbox player)
I reach out in this fashion as my emails are going unheard. My current profile here on POE website does not show any of my characters for POE2. I am not so concerned over this as of now. WHAT does create an issue is I am a Guild leader and I want to buy stash for my members. We have created a guild with many friends but I am unable to buy any thing from you to host my members. Can I please get help on this issue.

I also want to add it would be easier if we could purchase guild items and things on the X box and not made to come to the website to make these purchase.
Last bumped on Dec 11, 2024, 11:46:15 AM
Hey there,

If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you. We're currently handling a large volume of tickets right now so we really appreciate your patience in the meantime!

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