Unable to Redeem POE2 Key

Hi.

I am unable to redeem any of my POE2 keys. I keep getting: "This key is not applicable to your account".

Any idea whats going on here?
Last bumped on Dec 12, 2024, 12:09:06 PM
Hey there,

An Early Access key should be automatically applied to your Path of Exile account when purchased or received so you will not need to input a key to gain access. Additional Early Access packs purchased or keys gained after you get access should appear as keys that can be sent to friends or family here: https://www.pathofexile.com/my-account/early-access


This is what I get when I try and login to POE2.
Any idea whats going on here?

"
CoryA_GGG wrote:
Hey there,

An Early Access key should be automatically applied to your Path of Exile account when purchased or received so you will not need to input a key to gain access. Additional Early Access packs purchased or keys gained after you get access should appear as keys that can be sent to friends or family here: https://www.pathofexile.com/my-account/early-access
Hi there,

Just to post some clarification on the more common issues surrounding not having access to Path of Exile 2:

If you have downloaded and are attempting to play the game through Steam, then you may need to navigate to your Connections Page to ensure your Path of Exile account and your Steam Account is correctly linked.

If you are still running into issues after trying the above steps, or if you have already linked an incorrect email address or steam account, you will have to contact us at support@grindinggear.com so we can look into this for you. We are currently working through a large number of Support Tickets, so our response times are longer than usual, we apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

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