Accidentally purchased wrong MTX item..

Hi, I’m not sure if this is possible but I accidentally spent my MTX points on the wrong cosmetic item and it resulted in me using almost all my points.. I hope I can have have it removed and my points put back onto my account so I can get the right item.

I didn’t realize it was the wrong one until I put it on.

I sent an email to support with my account name and character name just not sure how long it may take to get a response.

Hoping I can get some help, thanks for making an awesome game!


Thank you.
Last bumped on Jan 3, 2025, 7:53:46 AM
I just made the same mistake with stash tabs,did support ever get back to you about your cosmetic stuff ?
Unfortunately, we aren't able to assist with this issue over the forums. Please contact us at support@grindinggear.com so we can look into this with you. Be sure to include your Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you.

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