Account Bug Banned

Hello, GGG development team. I am a player from China. My friend encountered the same bug mentioned above in Chapter 3 of the game when reaching level 40 on the 8th.

My friend is unable to post or reply on the forum because their account has been banned.This makes them feel very frustrated. Although he hasn’t played much of the first game, he has shown great enthusiasm for the second one and has already spent over ten hours playing it. As soon as he was banned, he contacted you via email and the official appeal channels. Unfortunately, 48 hours have passed, and he still hasn’t received a response.

Therefore, I want to make it clear here that my friend [Cedric1932#5618] has not engaged in any cheating or violated the game rules. I demand that you immediately unban this account and send an email to [184188706@qq.com] to explain your actions.

Wish you a Merry Christmas!

If your friend has already emailed support, then he needs to wait for a response. Nobody here on the forum can help, and support staff will only deal directly with your friend.

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