Missing coins and characters

The coins from the support pack and characters I made on friday were I logged off.
Emails to your support department get returned after 1 day with no response.
There is a problem that occurred when linking accounts that it made me do.
This account- Anonymous89552#8365

( old poe account with steam attached- chaignzx#3962)
Last bumped on Dec 9, 2024, 8:24:40 PM
Sorry the first sentence should have said.

The characters and coins from the support pack were gone when I logged in on Saturday.
We're sorry to hear you're having some issues trying to reach us.

We have been made aware of some issues regarding players having difficulty sending emails to our Support inbox. The team is looking into this, and hope to get this working again as soon as possible. We apologise for the inconvenience this has caused.
Are you able to assist with my game issue at all?
It's funny that my post keeps getting removed so I will Bunbury it again.

So arw you able to help through the forum or is dealing with the broken email my only source to fix an issue on your end?
Hello,

I also got 1000 coins off of buying a support pack that transferred over from poe 1 to poe 2 but when I went into the microtransactions in poe 2 to acquire a skin my 1000 coins are gone and it is asking me to buy coins again.
Bruh get your own thread.


Support needed.

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