Bought EA on steam account and didn't realise it wouldn't have stash tabs from original account?

Hey, I bought EA on steam and linked my accounts, but I've got 300 coins on my new steam account and none of my original account stash tabs etc. I've leveled a char on the steam account (with 300 coins, no mtx) and now not sure what to do.

Can I get those two accounts to have the same coins/mtx?
Last bumped on Dec 9, 2024, 7:20:19 AM
Could you please send us an email regarding this to support@grindinggear.com so that we may be able to assist you further?
I have done, nobody has responded and I'm not sure what to do at the moment sorry. Don't want to put anymore time into either account until I can get my mtx and EA coins together. Thanks
If you have sent us an email, one of the team will be able to respond to your request as soon as we can. Please note we are currently dealing with a large number of requests, so we apologise in any potential delay in getting back to you.
I just need to know whether that will be solved but it's just a matter of time?

If so, I can use my new steam account with the 300 coins on, and continue to level a character, then just wait until my stash tabs etc get merged?

If not... Then I have 300 coins sitting on an unused account with a character I won't level.

Just need to know what to do, otherwise I feel I'm wasting my time on a new/dead account. Thanks for any info...

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