Refund: Accidental item bought in POE 1 store!

Hello GGG,

When browsing POE 1 store a few days ago to check if my Xbox account had the 300 points for POE 2 pre-order I exedently bought 'Ethercraft Aura Effect Pack' which is not usable at all in POE 2.

I would like to to refund the pack so I can get my 280 points back as it is 30 euros. I double tabbed 'A' withouth noticing it.

PS: Would it also be possible to refund 'Blood Guard Footprints Effect' 80 points? I tested if the skin would go to POE 2. This was not the case!

kind regards,

Mugetz
Last bumped on Dec 9, 2024, 6:41:27 AM
Could you please send us an email regarding this to support@grindinggear.com so that we may be able to assist you further?
sure

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