No answer from GGG support for 9 days

Hello, previously, I've created the thread to address the issue I have with stash tabs.

It was recommended to write to support team, I did that the same day, but still no answer.

This is my thread I'm referring to https://www.pathofexile.com/forum/view-thread/3591036

Can you help me out to speed it up?
Thank you!
Last bumped on Dec 9, 2024, 5:11:32 AM
Yep, Im in a similar situation, been waiting for almost a week now. Hopefully they give us at least an ETA or something along those lines.

They are busy, its a new release, and there is probably a ton of support tickets they have to go through. I just wish we had some info about the expected wait time.
Got some bad news fellas:
Spoiler
"
Unfortunately, any purchases made on PlayStation platforms cannot be used on other platforms, and purchases made on other platforms cannot be used on PlayStation platforms. Note that these purchases can still be on the same sub-account, but the microtransactions will be marked as unavailable when viewing them in your stash.

As for merging multiple accounts from a platform it appears that's only for PC (Steam, Epic and Standalone) and is a one off. They don't merge multiple Xbox or Playstation accounts. more info here, recommend giving it a proper sqizz

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