Microtransaction not supported

Hi, I purchased the Sunprism Chaos Skill Effects Bundle, thinking it would work for Path of Exile 2. But apparently, it is not supported. I would like to get the credits back to purchase something that is supported in the game.

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Cameron_GGG wrote:

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Oh finally!!!!


I purchased the Sunprism Chaos Skill Effects Bundle, thinking it would work for Path of Exile 2. But apparently, it is not supported. I want to get the credits back to purchase something that is supported in the game.

also sale are not available anymore (disappointing more waiting)

how can I tell was is supported on poe 2 when buying doesn't say anywhere that I could find if is supported or not?

I EMAIL support@grindinggear.com CAME BACK THE NEXT DAY INCOMPLETE DELIVERY
it cant be delivered your support email is broken?

send second email.

posted a thread because there was no response in days and no way to contact support for a resolution.

Horrible first experience with this company so far.

Long term player with way too many cosmetics collected over the years. Basically none of them work in POE2 at the moment.

The in game (POE2) shop appears to only show the cosmetics that currently work in the game at present.