Lost poe2 points.

Hi,
I downloaded poe1 to learn basics of game. Then I bought poe2 bundle with 300 points, but those points came to my poe1 shop and I bought some skins with those. I didn't know those are for poe2. I gave all my money to play poe2 and now i dont have any money to buy extra points. Please refund those skins i bought in poe1 and give me back my points. Please help me im newbie and I loved this game.
Last bumped on Dec 8, 2024, 6:17:14 PM
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Report Forum Post

Report Account:

Report Type

Additional Info