remove steam

hello, I have a problem. I want to disconnect my Steam account from my PoE account. I don't have a button to take it. I bought poe 2 on a new account and I still can't play on steam.
I want to link my new poe 2 account to my steam account

I wrote an email on Saturday, December 7, 2024. I haven't received a reply yet/


I have now written an e-mail again and will wait for a reply

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Kaizoles#2184 wrote:

I wrote an email on Saturday, December 7, 2024. I haven't received a reply yet/

I have now written an e-mail again and will wait for a reply

You are not the only one, many of us facing the same issue and the same silence from the support.

I also sent an email during the launch but never got a reply, for the exact same stupid problem. The next day, got an email back from Gmail "The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time."

Sent another email, same things again... and all they do is ask for us to send them an email while they are not able to receive them properly and say "if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can"

It's ridiculous to be stuck and have to bother the support and the forum for something as stupid as an unlink button...

I understand you. I can't add a button to cancel the Steam connection myself?


You can manually cancel on Twitch, but you can't do it here.




there is not even a button to delete your account xD

"

Cameron_GGG wrote:

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

Hello. I wrote an e-mail and haven't received a response yet, I've been waiting for two days.

many years have passed and they still haven't been able to add a disconect account button

I bought early access and I can't play


It's obvious they care about the money


nothing is different from other game producers

money comes first

"

Cameron_GGG wrote:

Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.

I want to disconnect my Steam account from my PoE account

I've been waiting for a reply all week and nothing...