Support don't recieve messages ????
Wrote message 24h ago about unlinking steam account. After 24h i'm getting message from google:
Delivery incomplete There was a temporary problem delivering your message to support@grindinggear.com. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently. Is it a joke? God, year before you could relink steam by 1 click. Nothing imo changed a lot, how long should i wait for execution of 1 sql query? I just wanna play. You have a lot of work now, i understand, but can i at least get information, if my message was delivered or not? Also would be great to have at least estimated time of responce. So, i can't play the game, on forum all the answers are about contacting support, support DIDN'T EVEN GET MESSAGES. What do i do now? Keep spamming to support? Hopelessly wait? Give up? Last edited by Korol_BomJei#3359 on Dec 8, 2024, 1:15:23 PM Last bumped on Dec 8, 2024, 1:33:38 PM
|
|
Hi there,
We're sorry to hear you're having some issues trying to reach us. We have been made aware of some issues regarding players having difficulty sending emails to our Support inbox. The team is looking into this, and hope to get this working again as soon as possible. We apologise for the inconvenience this has caused. Need help with anything? Please contact us at support@grindinggear.com for assistance.
| |
The reason support@grindinggear isn't receiving emails is because they aren't servicing the current ones fast enough.
|
|