Unlink old steam
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Hello, I know you have a lot of work, but I've been waiting for the disconnection of my old steam account for a very long time without a response. I wrote an email to support@grindinggear.com and I've been waiting for a day now. I can't connect my steam account (where I bought EA) to my game account. I have my old steam connected to my game account and I'm waiting for the unlink. Is there a way to handle this via post? Thank you
Last bumped on Dec 11, 2024, 11:45:47 AM
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Same, waiting for 2 days for me now, this is ridiculous just to remove a steam account. Why can’t we even have options to do it ourselves?
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I also need my account changed my other account has the twitch drops and the 300 currency form purchasing early access on it but I cant switch to it :/
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Hi there,
We apologise for the delay in response. If you have already sent us an email at support@grindinggear.com we will respond as soon as we can. Regrettably I'm unable to provide a more accurate ETA at this stage. We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Is it possible that my email was ignored? It's been a long time and unfortunately I still haven't received a solution/answer
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I got responses from Gmail saying emails cant be delievered to them right now due to them receiving too many emails. the backlog will be strong, I am waiting on a response from a question asked a couple hours into day 1 of launch.
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