我的账号已经付款，但是游戏资格没有到账，还是无法游戏

Hi there,

I'm sorry, but we are unable to assist with account/payment related issues via the Forums. If you haven't already, could you please email us at support@grindinggear.com so we can look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience.