Refund needed

Hello GGG, i recently bought early access to participate on POE2, unfortunately my game cant open and i cant troubleshoot that, so i will need a refund on my purchase, can't seem to find where to do it, so i'm opening a thread for that

My pc match the specs, but for some reason the error i'm getting is something saying about not up to date GPU driver except i already triple checked it and is updated.

I got a 3070 16gbram i7 10th notebook from alienware, it was supposed to be operating just fine, but i cant seem to work around it. So i'm asking for the game refund please.
Last bumped on Dec 8, 2024, 12:07:36 PM
Hi there,

We're sorry to hear you're having some issues getting PoE2 running! Regarding a potential refund, we may be able to assist with this. Could you please email us at support@grindinggear.com so we can look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.
Sure, thanks for the upfront response. Sent the e-mail already!

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