Support@Grindinggear.com fails to accept emails

Hello,

On your website you say that issues regarding microtransactions should be directed to "support@grindinggear.com". This return was given by webmaster:


Delivery incomplete
There was a temporary problem delivering your message to support@grindinggear.com. Gmail will retry for 46 more hours. You'll be notified if the delivery fails permanently.

The response was:
Temporary System Problem. Try again later.
Last bumped on Dec 12, 2024, 8:31:54 AM
Until today, I have never had any problems with the support team; I usually received a response within 15-20 minutes. However, since the early access to Poe 2 opened, I haven't received any replies to the emails and PMs I sent to the support team. I think this is due to high volume, and I believe they will get back to me in a few days.
Same issue here

🔷🔶🔰🌀✨Standard>Leagues✨🌀🔰🔶🔷
🔷🔶🔰🌀✨Make trade like the Grand Exchange from RuneScape✨🌀🔰🔶🔷

Let us zoom out more. Bring back 32:9, Heist Alt Quality Gems, Gear Enchanting, Prophecy, Metamorph & Crucible. Stop removing content from the game. Stop nerfing everything. Stop making the game slow
Yeah, I think everyone is getting the same error.
Yeah me too. I send and email that the quest in The Bone Pits is bugged for me and didn't receive any response. Can't progress with that quest item, but it is invisible for me.
Has the support team been in contact with you?
I still can't get in touch.
Same here, I have attempted 3 emails and all were unsuccessful, hoping the message I sent on the site will work, especially since it's somewhat time-sensitive.
Still no update, which is unfortunate as it is regarding transactions
We have been made aware of some issues regarding players having difficulty sending emails to our Support inbox. The team is looking into this, and hope to get this working again as soon as possible. We apologise for the inconvenience this has caused.
Need help with anything? Please contact us at support@grindinggear.com for assistance.

Report Forum Post

Report Account:

Report Type

Additional Info