refund

First of all, thank you for taking your time to read this, I have a problem and it is the following: I recently bought the 160 package thinking it could be an extension of the package I already bought on Steam (IT WAS NOT), and I know I end up buying double for the one on Steam and this one here, is it possible to get a refund:?, please
Last bumped on Jan 4, 2025, 9:02:51 PM
Hi there,

We're sorry to hear this happened! We may be able to assist with this. If you haven't already could you please email us at support@grindinggear.com so we may look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience.
Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Jarod_GGG wrote:
Hi there,

We're sorry to hear this happened! We may be able to assist with this. If you haven't already could you please email us at support@grindinggear.com so we may look into this for you?

We are currently working through a large number of Support Tickets, so our response times are longer than usual. We do apologize for this inconvenience.



They responded me back but has been two weeks since the last email

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