An Argument was invalid

Hey!

So I purchased the game in steam the 100 dollar version and now want to get the 380 upgrade.

However, when I put in my info for the delivery address it keeps giving me the error "An argument was invalid."

I know for a fact the address is correct. Im trying to get it done because I have 2 other friends that would like to play.

What should I do?
Last edited by greatfruit8689#1750 on Dec 7, 2024, 7:27:16 PM
Last bumped on Jan 24, 2025, 7:13:47 PM
"
Hey!

So I purchased the game in steam the 100 dollar version and now want to get the 380 upgrade.

However, when I put in my info for the delivery address it keeps giving me the error "An argument was invalid."

I know for a fact the address is correct. Im trying to get it done because I have 2 other friends that would like to play.

What should I do?
Hello! If you make your purchase and you have not been able to opt into the desired physical item, we may be able to manually opt you in instead. Could you please contact us at support@grindinggear.com?
Need help? Contact Support :)
I'm having the exact same problem! Def. want the hoodie and shirt! please advise.
I highly recommend contacting support by sending them email message: support@grindinggear.com

But since Path of Exile 2 early access release they are receiving lot of emails. As said in here: https://www.pathofexile.com/forum/view-thread/3616595
Same. Was anyone able to get this resolved? Not going to risk upgrading if it means missing out on the items.
bump getting same error. linked steam account.
Seeing this post and seeing my situation I'm thinking maybe they had to like lock all transactions or something? I literally can't buy anything through epic or on here at all. No matter the payment method etc.


Kinda crazy but uh. yeah. idk.
We added the 4 digits after the 5 digit zip code and then the error went away. I used usps look up zip code to find the 4 digits.
for me one time it overwrote my email to my name field, after I changed that back I selected a different country and then saw that that country had a shipping cost, then change it back to my country and it worked.

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