Liberator of Wraeclast Order Refund
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Hey there,
I was just hoping to check the conversion from CAD to USD and did not realize that it would not do a final confirmation page at checkout. I have emailed "support@grindinggear.com" <support@grindinggear.com with the order ID to initiate a refund. Is there anything else I need to do? Have not really touched anything and just happened within the last 30 minutes Last bumped on Dec 17, 2024, 9:54:48 PM
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Bumping, just curious what the usual response times are and I am worried I may miss the window for refunding.
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Bumping again if someone could at least just respond :)
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Bumping, I got a response but its been over 16 hours, how long do responses take?
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Bumping up again in hopes of getting this addressed ASAP. The silence is unnerving
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Bumping, been over 1.5 days of no response now
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Another day, but bumping https://www.pathofexile.com/forum/view-thread/3616595/page/1 because of this announcement
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Still no response :(
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Hi there,
We do apologise for the delay in response to your email. If you are looking for us to process a refund, we may be able to look into this for you. If you have already emailed us at support@grindinggear.com we will do our best to respond as soon as possible. For more information regarding our Support Team's response times, you can check our Announcement Post regarding this topic. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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Thanks Jarod, I got a follow-up 4/5 days ago asking for my username + character names. I have provided them and just awaiting a response. Thanks for reaching out, it does make me feel better
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