Bought the supporter packs and has points but cannot buy MTX

Hi ive bought USD100 worth of supporter packs and got 1000 points but when i try to buy the stash tabs it just keeps saying "buy points" instead of allowing me to actually transact, is this a bug?
Last bumped on Dec 13, 2024, 4:48:21 AM
Hi there,

Sorry to hear you're having some trouble getting this purchase completed! Could you please attempt to login to the Path of Exile 1 client and make this purchase from the in-game shop?

If you're still having issues after trying this please let us know, thanks!
Need help with anything? Please contact us at support@grindinggear.com for assistance.
I bought this to play POE2 so i dont have POE1 downloaded, can i buy them in game via POE2 also?
i can still neither purchase any mtx in game or in the website, it just says 'buy points' for me even though i've 1000
Same issue. I can purchase items directly in POE2, but I cannot purchase anything from the online points shop. The POE2 shop does not have the items I want to purchase, shows my Watchlist as empty, and online I only see the options to "Buy Points" even though I have tons already.
Same issue here. Dont know how to fix tho.

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