How long do I have to wait for a refund

Come on GGG where is your customer support, why do I have to wait a couple of days in getting a refund? Steam turn around time is just 1-2 days for a refund, besides getting a refund for a game during pre-order should be fast as the game isnt even launch yet...

This poor customer service makes me wonder after launch it will literally take weeks if not months to resolve any customer issues....

Take customers money at the very least provide a better customer support!!!

YOU should email them about it at support@ggg.com