Help and Information - Merging account PC / Xbox - Forum

Hello. I played a long time ago on PC and bought a lot of stashes. Then, i played on Xbox Series, and bought some stashes too. I wanted to play again on PC, certainely with PoE2. In my option from my PC account, i wanted to connect my Xbox account What happen if i link them like this? Will my stashes from my Xbox account will be available to my new character on PC? Thanks for your help. Last bumped on Dec 20, 2024, 1:45:23 PM	Posted by azaeliadd#7603 on Nov 26, 2024, 9:07:20 AM Quote this Post
Info can be found here: " After linking my Xbox and PC accounts, can I use microtransactions that were purchased on my Xbox account on my PC account and vice versa? (PLEASE DO NOT SKIM READ THIS ANSWER) Spoiler " Yes, but by default the microtransactions on the two accounts will be in separate sub accounts. You can freely choose which sub-account you would like to use on either platform and the microtransactions originally purchased on that sub-account will be available for use on either platform. You can also contact support if you would like to move the microtransactions onto the same sub account as a one time action, but note that we can not currently move your characters from one sub-account to the other, so you should only do this if you do not intend to use the moved microtransactions on that sub-account any more. hope this helps mate Last edited by MysteryMate#1408 on Nov 27, 2024, 5:50:05 AM	Posted by MysteryMate#1408 on Nov 27, 2024, 5:48:28 AM Quote this Post
Awesome, thanks for the answer. I will ask then to move all microtransaction to one account only.	Posted by azaeliadd#7603 on Nov 27, 2024, 8:09:13 AM Quote this Post
I have been trying for days... No answer I have the 2 sub accounts under my profile but my microtransaction are separated... Pc and xbox I want them to merge them	Posted by 1mark#6381 on Nov 27, 2024, 7:15:05 PM Quote this Post
I too have emailed support and am currently on day 4 of waiting. I'm sure they're just I'm extremely busy with launch and all the requests. GGG are pretty good with support	Posted by SarcoImp#8083 on Nov 27, 2024, 11:28:45 PM Quote this Post
5th day here, but I understand their situation. Lets give them 1 or 2 weeks, and be patient!	Posted by ShakaEffect#4387 on Nov 28, 2024, 3:38:22 AM Quote this Post
Im like 6 hours away from it being a full week since ive told them to proceed with the locking of my account for the merge if you havent got that reply yet you gonna have another long wait when you do. Not mad or upset or hating or anything just sharing where im at with this process lol Last edited by LegitWicked#5086 on Nov 28, 2024, 5:25:56 AM	Posted by LegitWicked#5086 on Nov 28, 2024, 5:24:59 AM Quote this Post
Hi Exiles, Your continued patience is very appreciated. We are trying to work through all of your requests as soon as possible.	Posted by Nichelle_GGG on Nov 30, 2024, 6:16:42 PM Grinding Gear Games Quote this Post
" Nichelle_GGG wrote: Hi Exiles, Your continued patience is very appreciated. We are trying to work through all of your requests as soon as possible. Thanks Nichelle. I sent an email to the support to ask the trasnfert of my microtransaction from my XBOX account to my PC account. Juste waiting for their answer.	Posted by Azaelya#8592 on Dec 1, 2024, 6:57:20 AM Quote this Post
Someone had an answer and managed to merge their account here? Still no answer from the team and no merge, so no stash for my PC account in game ...	Posted by azaeliadd#7603 on Dec 20, 2024, 1:11:07 PM Quote this Post